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About this role:
Wells Fargo is seeking a Lead Product Manager - Commercial Card
The Commercial Card Lead Product Manager will be responsible for developing and leading segment, product and go-to market strategy for the company’s emerging middle market commercial card product. The role includes defining product requirements, analyzing market trends, collaborating with internal and external partners to implement features and services that optimize customer experience.
The ideal candidate has broad understanding of the functional and operational aspects card payment networks, processors and issuers, an in-depth knowledge of the unique payment needs of the emerging middle market segment and experience leading process transformation.
In this role, you will:
- Craft and drive a comprehensive go-to-market strategy for emerging middle market card products and oversee the end-to-end product lifecycle.
- Monitor the marketplace to assess product, technology, and market trends to identify segment needs and opportunities. Recommend enhancements to product and process. Develop business case to support recommendations.
- Design end-to-end process journey for product development, implementation, customer use, and reporting for market segment. Identify opportunities to streamline, automate and transform the customer experience.
- Articulate product vision, define scope, establish goals, and provide direction for teams to design, develop, and deliver segment solutions that create exceptional customer experiences with measurable business outcomes and customer benefits.
- Manage product deliverables within budget and the approved plan, working with delivery team on scope and priorities.
- Develop and manage detailed launch plans, ensuring all stakeholders are prepared and aligned for successful product launch. Conduct post-launch reviews to assess effectiveness and areas for improvement.
- Define and track key business and customer metrics to monitor product performance. as well as the related processes and policies, including risk and controls.
- Build and maintain effective relationships with sales, operations, technology and key internal and external stakeholders.
Required Qualifications:
- 5+ years of Product Management, product development, strategic planning, process management, change delivery experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Commercial card product management or development experience within banking, financial service or fintech industry.
- Experience working with small business and emerging middle market businesses and understanding their unique needs.
- Experience with process automation and digital transformation to improve the client experience and onboarding efficiency.
- Proven track record of developing and implementing successful go-to-market strategies.
- Vendor and partnership management experience.
- Analytic and strategy experience to evaluate business opportunities and advocate for investment.
- Excellent written and verbal communication at all levels.
- Experience working with regulatory and internal policy adherence in a highly governed financial environment.
Job Expectations:
- This role is not eligible for visa sponsorship
- Must be willing to work on site at one of the locations listed
- Role is not eligible for 100% remote. Candidates must be willing to work onsite. Location preference is San Francisco, CA; Charlotte, North Carolina; Salt Lake City, Utah; Concord, California
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$84,000.00 - $179,200.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Posting End Date:
29 Apr 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
